Reference

How sonic555 Handles Your Personal Data

This Privacy Policy explains exactly what data sonic555 collects when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team.

Account data we collectDANA, OVO, GoPay wallet handlingYour right to access your dataHow to request deletionCookie and device tracking

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DATA PROTECTION DETAIL

How We Protect and Manage Your Information

Data protection at sonic555 covers four areas: how data is stored, how cookies work on your device, how long we keep account records, and who you contact when something needs to change. Each area has a concrete process behind it, not just a policy statement.

Secure Storage

Account data and wallet references for DANA, OVO and GoPay are stored on encrypted servers. Access is restricted to authorised staff handling account operations and fraud checks only.

Cookies and Device Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages load on your device. You can clear cookies through your mobile browser settings at any time without losing your account.

Data Retention

Active account data is kept while your account remains open. If you request account closure, we delete or anonymise personal data within the period required by applicable Indonesian regulations.

Requesting Changes

To correct your registered details or request deletion, contact us via live chat or email with your wallet reference number. We verify your identity first, then process the request and confirm by email.

What We Collect and Why

sonic555 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, mobile number and the wallet identifier tied to your DANA, OVO or GoPay account. We need wallet identifiers to route deposits and withdrawals to the correct account — we do not store your full wallet PIN or

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payment credentials beyond what the payment gateway passes to us in encrypted form. When you browse on mobile or desktop, our servers log your device type, browser, session timestamps and general location at the country level. We use this log data to detect suspicious login attempts
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and keep your account secure. If you contact support, we retain the conversation so our team can follow up without asking you to repeat yourself. We do not sell your personal data to third parties. Data shared with payment processors — including DANA, OVO and GoPay
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— is governed by their own privacy terms in addition to ours. Retention periods vary by data type: account identifiers are kept while your account is active, transaction logs are kept as required by applicable regulations, and support chat records are kept for a reasonable period
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after your last contact. Where local law in Indonesia requires us to share data with authorities, we comply within the scope of that legal obligation only.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to view the data we hold on your account, correct something inaccurate, or ask us to delete your information, reach out through any of the channels below. Our support team handles privacy requests separately from general account queries, so flag your message as a data or privacy request to speed things up. We aim to acknowledge your request and give you a clear next step.

Common Questions About Your Privacy on sonic555

These are the questions we hear most often about how your data is used, what rights you have, and what happens when you deposit or withdraw through local wallets. If your question is not covered here, the support channels above are the fastest route to an answer.

We collect your name, mobile number, email address and the wallet identifier for your DANA, OVO or GoPay account. We use this to verify your identity and process your transactions.

No. We only receive a wallet reference token from the payment gateway. Your PIN and full credentials stay inside your wallet app and are never passed to or stored by us.

Yes. Send a data access request via live chat or email with your registered mobile number. We verify your identity and then share the account data we hold on you.

Contact us through live chat or email, mark your message as a deletion request, and include your wallet reference. We process deletions after identity verification, subject to any retention obligations under applicable law.

We do not sell your data. We share it only with payment processors like DANA, OVO and GoPay as needed to complete transactions, and with authorities only when required by Indonesian law.

Session cookies keep you logged in as you move between pages. Clearing them via your mobile browser will log you out, but your account, balance and wallet links remain intact when you log back in.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How sonic555 Handles Your Personal Data

How We Protect and Manage Your Information

Secure Storage

Cookies and Device Tracking

Data Retention

Requesting Changes

How to Reach Us About Your Data

Common Questions About Your Privacy on sonic555

01 What personal data does sonic555 collect when I open an account?

02 Does sonic555 store my DANA, OVO or GoPay PIN or password?

03 Can I see all the data sonic555 holds on my account?

04 How do I ask sonic555 to delete my personal data?

05 Does sonic555 share my data with third parties?

06 How do cookies affect my account when I play on mobile?

Privacy Policy

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